A powerful, one-page tool designed to help you define, visualise, and communicate your customer experience strategy. Whether you're developing a new CX approach or refining an existing one, this canvas provides a clear framework for aligning your team around key elements – from your CX vision and goals to customer touchpoints, feedback loops, and performance metrics. Perfect for CX leaders, managers, and teams, it simplifies strategy development, ensuring that everyone is focused on delivering a consistent, customer-centric experience.