BAD HIRES BLEED PROFIT. WE STOP THAT EARLY.
Most recruitment services push candidates. We push results.
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YOURCXC | TALENT FIX audits your CX gaps, aligns the role to real impact, and screens for mindset, not just buzzwords.
50%
of support hires fail due to misaligned expectations
3X
ROI on hires trained with CX-first onboarding
72%
of complaints link back to poor internal handoffs
FIX-FOCUSED RECRUITMENT. BUILT FOR GROWTH.
ROLE BRIEFING BUILT
AROUND CX LEAKS
We map where you’re bleeding revenue and shape the job around fixing it.
CX CANDIDATE
FRAMEWORKS
Scorecards. Culture-fit checks. CX mindset metrics. Built into every step.
SCREENING FOR
CUSTOMER-FIRST THINKING
Not just skills. We assess how candidates think about CX, feedback, and growth.
POST-HIRE RETENTION
TRACKING
We don’t walk away after a placement, we help you measure the impact.
OUR RECRUITMENT PROCESS IS A FIX STRATEGY.
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CX LEAK AUDIT - We identify where hiring will solve the real revenue leaks.
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ROLE SCOPE - We write job specs built on KPIs, not fluff.
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CANDIDATE SCREENING - Tools, scorecards, mindset assessments.
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CLIENT HANDOFF - You only meet candidates who already think in CX.
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POST-PLACEMENT CHECK-IN - We help track impact and build momentum.
