1. What topics are covered in YourCXC videos?

My videos cover a wide range of customer experience (CX) topics, including customer journey mapping, onboarding strategies, feedback systems, CX metrics, digital transformation, and more.

​

2. Are YourCXC videos suitable for beginners?

Yes, my videos are designed for all levels, from beginners looking to understand customer experience basics to advanced professionals seeking in-depth strategies.

​

3. Do I need an account to watch YourCXC videos?

No, you can watch my videos directly on this website without an account.

​

4. Are YourCXC videos free?

Most of my videos are free to watch. I also offer premium training videos and courses available for purchase on platforms like Udemy.

​

5. Can I download YourCXC videos for offline viewing?

My videos are designed for online streaming. However, premium course videos on Udemy may offer offline viewing options.

​

6. How often are new videos added to the YourCXC video library?

I regularly update my video library with fresh content, covering trending CX topics and best practices. Stay tuned for new releases.

​

7. Can I request a specific CX topic to be covered in a video?

Yes, I welcome suggestions! If you want me to cover a specific CX topic, simply reach out to us through our contact page.

​

8. Are YourCXC videos suitable for business teams?

Absolutely. My videos are great for team training sessions, helping your team master customer experience concepts and apply them to your business.

​

9. Do YourCXC videos include practical examples?

Yes, most of my videos include real-world examples, case studies, and practical demonstrations to help you apply CX principles effectively.

​

10. How can I book a consultation after watching a video?

Simply click the “Consultation” button at the top of any video page or visit our consultation page to schedule a call with me.