WHAT IS LEAK SCORE™?
A revenue-focused customer experience diagnostic that identifies where customers drop off, where revenue leaks, and what to prioritise first.
Built for businesses that know something feels off.
THE COST OF NOT KNOWING.
When you don’t know where leaks are:
You overspend on marketing
You blame the wrong teams
You fix symptoms
Revenue keeps leaking
Clarity is cheaper than drift.
MOST BUSINESSES KNOW SOMETHING IS BROKEN.
Very few know where.
They add:
More marketing
More tools
More process
But the leak remains.
WHAT THIS DIAGNOSTIC DOES.
Leak Score™ replaces opinion with evidence.
You’ll see:
Where customers disengage
Which stages create silent churn
What leaks are costing in revenue
What to fix now vs ignore
THIS IS WHAT CX LEAKAGE LOOKS LIKE.
Leads don’t convert
Customers go quiet
Repeat business falls
Reviews slow down
No warning.
Just gradual loss.
WHAT YOU RECEIVE.
Leak Score™ (0-40)
Risk Band (Critical → Strong)
Top 3 Revenue Leaks
Estimated Monthly + Annual Impact
Priority Fix Order
Live Diagnostic Review Call
WHO THIS IS FOR.
Automotive dealerships
SaaS founders
Professional service firms
Gyms / health clubs
Any business where retention and revenue matter
HOW IT WORKS.
1. Purchase Leak Score™
2. Complete 20-question assessment
3. We analyse the journey
4. Review findings live
5. Leave knowing what to fix first
BUILT FOR REAL BUSINESSES.
Used by operators focused on:
Revenue
Retention
Growth
Commercial clarity
UK + UAE
FAQ.
Q. Is this a survey?
No. It’s a weighted diagnostic with scoring logic.
Q. Do I get a report?
Yes. Your score, top leaks, and revenue impact.
Q. Is there a sales pitch on the call?
No. It’s a diagnostic review.
Q. What happens after?
If you want help fixing the leaks, we’ll show you the options.