THE PROBLEM.
Most businesses know something is broken.
Very few know where.
They fix symptoms:
More marketing
More tools
More process
But revenue keeps leaking.
Why?
Because the real problems sit inside the customer journey ... handoffs, speed, ownership, follow-up, and first-week experience.
Leak Score™ makes those leaks visible.
WHAT THIS DIAGNOSTIC DOES.
Leak Score™ replaces opinion with evidence.
It shows you:
Where customers disengage
Which stages cause silent churn
What leaks are costing you in revenue
What to fix now vs what to ignore
No dashboards.
No CX theory.
Just a clear diagnostic.
WHAT YOU GET.
When you purchase Leak Score™, you receive:
Leak Score™ (0-40)
Risk band (Critical → Strong)
Top 3 revenue leaks in your journey
Revenue impact range (monthly & annual)
Priority fix order ... what delivers ROI fastest
Your results are reviewed with you on a live diagnostic call.
HOW IT WORKS.
Purchase the Leak Score™ Diagnostic
Complete a short assessment (20 questions)
We analyse the results and map your leaks
Review everything together on a diagnostic call
You leave knowing:
what’s broken
why it’s broken
what to fix first
WHO THIS IS FOR.
Leak Score™ is for:
Automotive dealership principals
SaaS founders & operators
Service businesses with real customers and real revenue
If retention and revenue matter, this matters.
FAQ.
Q. Is this a survey?
No. It’s a weighted diagnostic with scoring logic.
Q. Do I get a report?
Yes. Your score, top leaks, and revenue impact.
Q. Is there a sales pitch on the call?
No. It’s a diagnostic review.
Q. What happens after?
If you want help fixing the leaks, we’ll show you the options.