WHAT IS THE FIX-IT PARTNER NETWORK?

A referral and partnership programme where trusted advisors connect qualified businesses with YOURCXC solutions.

WHO CAN BECOME A YOURCXC PARTNER?

Agencies, accountants, consultants, coaches, SaaS providers, and trusted advisors working with SMEs.

HOW DO PARTNER COMMISSIONS WORK?

Partners earn commission or revenue share when referred businesses become paying YOURCXC clients.

DO I NEED CX EXPERIENCE TO JOIN?

No - you only need trusted client relationships and relevant business introductions.

IS THIS AN OPEN AFFILIATE PROGRAMME?

No. It's a controlled partnership network focused on quality relationships and measurable results - not mass signups.

HOW ARE REFERRALS TRACKED?

Referrals are logged through a structured process with clear communication and full partner visibility.

DO YOU WORK WITH UK AND UAE PARTNERS?

Yes - YOURCXC supports partnerships across both the UK and UAE markets.

WHY WOULD CLIENTS NEED YOURCXC THROUGH ME?

Because many businesses have CX leaks affecting growth that sit outside the core services you provide. You refer the problem. We fix it.

REFER A LEAKING BUSINESS. GET PAID WHEN WE FIX IT.

Fix-It Partner Network

A controlled referral programme for people who work with founder-led businesses losing revenue to poor customer experience. One flat commission per confirmed engagement - no tiers, no quotas, no status upgrades.

Become a Fix-It Partner

WHAT IS IT

A referral and strategic partnership programme for trusted advisors.

Partners refer qualified businesses to YOURCXC and earn commission or revenue share when the work is completed.

WHO SHOULD APPLY

Eight kinds of trusted advisor.

Accountants

See the financial impact of poor retention first

Fractional CMOs & COOs

Work in growth conversations where CX is a hidden blocker

Digital agencies

Their clients need retention, not just traffic

CRM consultants

See where the journey breaks after a lead arrives

Business coaches

CX gaps are often the growth ceiling they help clients break

Industry associations

Members face the same sector-wide CX problems

SaaS providers

Churn is often a CX problem in disguise

Trusted advisors

Anyone influencing SME decisions where retention and revenue matter

HOW IT WORKS

Three steps.

STEP 1

Refer

Point a business to a free entry point, or introduce them directly.

STEP 2

YOURCXC diagnoses & sells

YOURCXC handles qualification, pricing, and scope.

STEP 3

Get paid

Commission arrives within 30 days of a confirmed, paid engagement.

COMMISSION STRUCTURE

One flat rate per product. No tiers.

FIX-IT CALL PACK · $500

25%

$125 per confirmed sale

90-DAY CX TRANSFORMATION · SME

12%

Of collected revenue

ENTERPRISE ENGAGEMENT

8%

Of collected revenue

Paid on collected revenue, monthly or quarterly, within 30 days of period close.

CLIENT CLASSIFICATION

Which bucket a referral lands in.

SME

Under 50 staff and under $5m annual turnover. Most referrals fall here.

Enterprise

50+ staff and $5m+ turnover, or multi-location with centralised decision-making.

YOURCXC confirms the classification in writing at referral. This affects how the engagement runs, not the commission rate.

PARTNER OBLIGATIONS

What's expected in return.

Send qualified referrals - businesses not already in YOURCXC's pipeline, and not contacted by YOURCXC inthe past six months

Represent YOURCXC accurately - premium positioning, no discounting, no pricing quotes

Don't present as YOURCXC or white-label its work without written sign-off

APPLICATION PROCESS

Curated, not open enrolment.

Describe your audience and how you'd introduce YOURCXC. We'll reply with next steps.

Apply to Join

COMMON QUESTIONS