Most founder-led businesses lose customers in the first ten seconds of a visit.

Yes. The CX Score costs nothing and takes under a minute. The Leak Score, our deeper diagnostic, is free too - the only paid step is the full written report and a deep-dive call with Gareth, which is $99.

We scan your public site only to generate the score. We don't share your data with third parties, and we handle it in line with our Privacy Policy.

We check your site against 10 criteria that affect how easily a customer can find, trust and act on what you offer, then combine them into a single score out of 100.

You can book a free Fix-It Call to talk through what it means, or go straight to a free Leak Score for a deeper diagnostic. From there, the full written report and a deep-dive call with Gareth is $99 if you want it.